Kuala Lumpur, Malaysia +60 3-2719 3034
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Is your digital footprint safe in our studio?

At Xalivivq Studios, we believe the boundary between the player and the game should be immersive, but the boundary between your data and the world must be absolute. This policy outlines our commitment to your privacy while you explore our digital realms.

The Information We Gather

When you interact with Xalivivq Studios—whether by downloading our latest release from Wisma Goldhill’s creative labs or subscribing to our updates—we collect specific fragments of information. This includes your name, email address, and device metadata necessary for technical stability. We do not engage in the harvesting of personal details for third-party brokerage.

Our collections are purposeful. We track gameplay telemetry to understand where players get stuck, which mechanics resonate, and how we can refine the difficulty curve. This data is anonymized and aggregated, ensuring your individual identity remains shielded behind the veil of the studio.

Xalivivq Studios Environment

Our sanctum in Kuala Lumpur

How We Use Your Digital Echoes

Information at Xalivivq Studios serves two primary functions: operational excellence and direct communication. We use your email to provide account security updates or to share news about major game expansions. We use technical logs to squash bugs that might interrupt your immersion.

  • Refining game balance through player heatmaps
  • Delivering localized content based on regional access
  • Maintaining the integrity of our multiplayer environments

The Steel Shield

Our Security Architecture

Encryption Layers

Every byte of data traveling between your device and our servers in Kuala Lumpur is wrapped in industry-standard TLS encryption. We treat your personal data with the same intensity as our proprietary source code.

Zero-Leak Philosophy

We avoid storing passwords in plain text, utilizing salted hashing algorithms to ensure that even in the unlikely event of a breach, your credentials remain undecipherable.

Purging Cycles

Data longevity is a liability. We perform quarterly audits to scrub our databases of inactive user information and outdated logs that no longer serve a functional gameplay or security purpose.

When do we share?

Scenario: Legal Requirement

If compelled by a valid Malaysian court order or to protect the safety of our players and the integrity of our studio, we may disclose limited fragments as required by law.

Scenario: Service Partners

We use trusted third parties for payment processing and email delivery. They only access what is necessary to fulfill their specific function under strict confidentiality.

The Xalivivq Promise

We never trade, sell, or monetize your personal history with advertisers.

Exercising Your Rights

Personal privacy is not a static document; it is an ongoing dialogue. If you wish to pull back the curtain on the data we hold or request a complete wipe of your records, our privacy officer is ready to assist.

Direct Inquiry

[email protected]

Studio Address

Unit 2-5, Wisma Goldhill, 16 Jalan Raja Chulan, Bukit Bintang

50200 Kuala Lumpur, Malaysia

Technical precision

Back to the World of Play?

Your digital rights are secure. Now, let's focus on what matters—the experience of the game.